Mazda In Trouble After Repeated Failures
The Australian Competition and Consumer Commission (ACCC) has just announced it is taking Mazda to court on behalf of consumers who...
for when failure is NOT an option
Decision making in the face of adversity - incident, emergency, and crisis management, the human factors and organisational inputs that ensure safety, mitigate risk, and minimise error
The Australian Competition and Consumer Commission (ACCC) has just announced it is taking Mazda to court on behalf of consumers who...
The Callide Creek Flood of 2015 is instructive for professionals in the disaster and emergency management field because in this incident...
"Decisions taken on the fireground, at the location of any kind of emergency or military engagement, are driven by the demands of the...
The Woolsey Fire in November 2018 destroyed much of Malibu, California, cost three lives, and destroyed no less than 1,643 properties....
Managers don't make decisions in isolation, they do so in an organisational context. This can either be helpful, or unhelpful, it can...
A key lesson from the Thunderstorm Asthma emergency is the importance of setting the right strategic objective to create a 'unity of...
The thunderstorm asthma event of November 2016 caused mass casualties and the deaths of at least nine Victorians. This analysis uses the...
Final investigations into the two crashes that grounded the Boeing 737 Max fleet are still ongoing. A picture has emerged, however, of...
Pacific Gas &Electricity Corporation (PG&E), California's largest electricity provider, is a failing organisation. 'Crisis management' is...
If a harmful event can be predicted, it can be prevented. So was the FHS toxic spill predictable ? Yes. Here we show how. There were...
Here is the timeline of the key events that led up to the toxic spill. The most important point to note is that they begin a full 8 years...
The 2016 toxic spill into the coastal waters of Central Vietnam was the worst environmental disaster in the nation’s peacetime history....
The In Amenas terrorist attack offers some important lessons for corporate security professionals operating in high risk environments....
Crisis response is the final line of defence an organisation possesses in the face of harmful events. It is important to place it in its...
Crises are the result of a management failure in the face of a potentially harmful event. They arise when control mechanisms do not work...
A disaster is not a crisis, an issue is not an incident - these distinctions matter, because they call for different types of response....
A crisis may come unexpected, they often do, but this simply means that the warning signs were not detected in time, a situation or issue...